Private customer care

Know where the request stands.

A focused status check for estimate requests—without putting customer details or access codes in a link.

Private lookup

Check one request.

Use the project reference and separate private access code from the receipt shown after a successful estimate request. Neither value is placed in the page address.

This form does not save tracking details in browser storage. Repeated failed checks are rate-limited to protect customer records.

Project care desk

What happens next

A matched request shows a bounded stage update without exposing the customer name, address, contact details, photographs, estimate, or payment record.

  • Save both receipt values somewhere private.
  • Use direct communication for scope, price, dates, access, and changes.
  • Contact T.C.O.E.O. if the access code was lost or the project details changed.

This status is an informational project-care update. Written estimates, contracts, change orders, invoices, and direct scheduling communication control the work.